FAQs // Frequently asked questions

What can I help you with?

How can I get in touch?

You can send me an email through tom@gontier.no, or call me at +47 988 16 417


Can you create a piece for me?

Yes, I make personalised compositions. I can make compositions special for your orchestra or instrumentation. Send me an email with what you have in mind and I will get in touch with you.


How long does the shipping take?

I normally ship the orders within 1-3 workdays. The shipments are sent from Norway through Norgespakke and estimated arrival is normally 1-3 workdays, read more estimated arrival at: https://www.posten.no/sende/i-norge/norgespakke/Norgespakke-neste-dag/soneberegning.


What are the shipping options?

Norgespakke

All orders have a flat rate of 4,50 EUR, regardless of where in the world the shipment are being shipped and the amount of products in the order. Norgespakke is the Norwegian postal service with a standardised fee of 4,50 EUR.

No Shipping Needed

I also have an “No shipping needed” option in case you meet me at an event or exhibition where you can get the products directly from me.


Where are you located?

I am located in Ålesund, Norway.


Can I get a receipt?

Squarespace automatically sends out an order confirmation when the order has been placed, this can be used as the receipt/attachment for the purchase in your accouting.